Terms of service
Terms of Service
Welcome to Kolor Me Clawz. By placing an order through our online store, you agree to these Terms of Service.
About Kolor Me Clawz
Kolor Me Clawz is an Australian small business creating handmade press-on nail sets.
These Terms of Service apply to purchases made through the Kolor Me Clawz online store.
Orders
By placing an order, you confirm that the information you provide is accurate and complete.
An order is considered accepted once payment has been successfully received and the order has been confirmed by Kolor Me Clawz.
We reserve the right to contact you if there is an issue with your order, including an issue relating to payment, product availability, sizing or the delivery information provided.
Products
Our press-on nail sets are handmade and may contain small variations in colour, artwork, placement or finish. These variations are part of the handmade nature of our products and do not necessarily indicate a fault.
Product images are provided as a guide. Colours may appear slightly different depending on your device or screen settings.
Customers are responsible for selecting the appropriate nail size, shape and length before placing an order. Our Find Your Size guide is provided to help you make an informed selection.
Please follow the application, removal and aftercare instructions provided with your order.
Pricing and Payment
All prices displayed on the Kolor Me Clawz website are in Australian dollars (AUD) unless otherwise stated.
Payment must be successfully completed before an order can be processed.
Kolor Me Clawz reserves the right to correct genuine pricing or product information errors. If an error affects an order you have placed, we will contact you before proceeding and provide appropriate options.
Shipping
Orders are carefully packed and shipped using Australia Post.
Once your order has been shipped, tracking information will be provided where available.
Please ensure your delivery address is complete and accurate at checkout, including any unit or apartment number where applicable.
For information about delivery, returned-to-sender parcels and reshipping, please refer to our Shipping Policy.
Returns, Refunds and Consumer Guarantees
Our Returns & Refunds Policy explains when returns, refunds or other remedies may be available.
Nothing in these Terms of Service or our Returns & Refunds Policy is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law.
If a product does not meet a consumer guarantee, you may be entitled to a remedy such as a repair, replacement or refund depending on the circumstances.
Change of Mind
Except where required by Australian Consumer Law, Kolor Me Clawz does not offer refunds or exchanges simply because you change your mind, select the wrong size, shape or length, no longer want the design, or do not like the finished set.
Please review your order carefully before completing your purchase.
Customer Responsibilities
Customers are responsible for:
• providing accurate delivery information;
• selecting the appropriate nail size, shape and length;
• following the supplied application, removal and aftercare instructions; and
• using the products in accordance with the instructions provided.
Kolor Me Clawz cannot be responsible for problems caused by incorrect information supplied by the customer or failure to follow the supplied product instructions, except where otherwise required by Australian Consumer Law.
Intellectual Property
All original artwork, designs, photographs, written content, branding, logos and other materials displayed by Kolor Me Clawz remain the property of Kolor Me Clawz unless otherwise stated.
These materials must not be copied, reproduced, modified, distributed or used for commercial purposes without permission.
Website Use
You agree to use the Kolor Me Clawz website lawfully and not to interfere with the operation, security or availability of the website.
We make reasonable efforts to ensure that information on our website is accurate and up to date, but we do not guarantee that the website will always be available or completely free from errors.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, products, services or legal requirements.
Any updated Terms of Service will be published on this website.
Australian Consumer Law
Nothing in these Terms of Service limits or excludes your rights under the Australian Consumer Law.
Where a provision of these Terms of Service is inconsistent with a mandatory right or protection under applicable law, that law will apply to the extent of the inconsistency.
Contact Us
If you have any questions about these Terms of Service, your order or our products, please contact:
Kolor Me Clawz
ABN: 90426547304
Email: hello@kolormeclawz.com.au